![]() ![]() It's been a week and still they did not solve this for me but of course kept the money. Due to terrible lack or organization and no customer service when you need it, I highly do not recommend. I used Anytime Mailbox in the past with good results for a short time. Customer service was never responding to my emails and the lady the phone didn't know anything and finally she reached out with incorrect information (told me the mailbox is ready, while in fact it was closing tomorrow). ![]() I already opened and LLC and gave this as my mailing address. A few hours later, they confirmed that the location is closing and I need to select a different location. In the meantime, they approved my form and notified me that my mailbox is ready on August 17. I opened an account with Anytime Mailbox on August 12 (Friday) and submitted notarized form the same day, I received an email on August 16 (Tuesday) that the location I selected will no longer be in service in 2 days on August 18 (Thursday). I feel bad she has to work for this company. I will say the customer service employee was nice- I know she was doing her job, and we had a polite conversation. Years ago, I signed up for a service I never used (on accident), and after months of non-use, I realized the error and they refunded me the money. They do not have the decency to say "Hi there, you didn't finish you registration process, but we're still charging you. Anytime Mailbox ranks 89th among Email sites. Reviewers complaining about Anytime Mailbox most frequently mention customer service problems. I thought because I had not completed the signup process that I would not be charged for the service, and I never received a billing email from them. Better Business Bureau Corporate Values Overview Anytime Mailbox has a rating of 1.57 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Every other online service I use (Canva, Flodesk, etc.) sends me an email every month saying I have been charged. I signed up for Anytime Mailbox, but I did not complete the steps needed to actually USE the service (getting things notarized, etc.) I got no reminder email saying "You need to finish the steps," or "Your receipt for this month." Nothing. ![]()
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